Reference

Terms That Cover Your Account on Flight TK1971

These terms set out what you agree to when you open and use an account with us. They cover how your account works, how deposits and withdrawals are handled through bKash, Nagad, and Rocket, and what applies when you access our platform from Bangladesh…

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Flight TK1971 Terms That Cover Your Account on Flight TK1971
HOW WE HANDLE ACCOUNTS

Account Security and Your Data Under These Terms

We hold your account data only for as long as your account is active or as required by applicable law. Your login credentials are protected under standard encryption, and we do not share personal account details with third parties except where required by a legal obligation in your jurisdiction. If you want to request a copy of your data or ask us to close your account, contact support with your registered email and we will process the request. Account security is a shared responsibility — keep your PIN and OTP codes private, and notify us immediately if you suspect unauthorised access.

Data Retention

We keep your account records for the period required under applicable law in your region. You can request deletion once your account is closed and all balances are settled.

Account Security

Your account uses OTP-based login verification. If you receive an OTP you did not request, contact support immediately and change your password.

Data Access Requests

To view or export your personal data held under these terms, submit a request through support with your verified account email address.

Policy Updates

We notify you of material changes to these terms via your registered email. Continued account use after the effective date constitutes acceptance of the updated version.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you believe an account action has been applied incorrectly, our support team can review your case. For wallet-related disputes involving bKash, Nagad, or Rocket, have your transaction reference ready when you contact us. We aim to respond to all account and terms queries within a reasonable window during our operating hours.

Live Chat Available directly from your account dashboard — the quickest path for terms clarifications and account queries.
Email Support Send detailed account or terms questions to our support address found in your account settings panel.
Help Centre Our help centre covers common terms questions including wallet rules, account limits, and eligibility conditions by region.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — from account eligibility to what happens when a wallet deposit is disputed.

The same account terms apply across supported regions. However, access to the platform depends on whether it is permitted under your local law, which is your responsibility to verify.

We may suspend or close the account. Pending balances may be withheld where local regulations allow. You can contact support to dispute any action taken.

No. One account per person is permitted under these terms. Duplicate accounts are a breach and may result in both accounts being closed without notice.

Contact support with your wallet transaction reference number and the amount. We will cross-check against our payment records and resolve the discrepancy.

Yes. We update these terms when needed and notify you by email. Your continued use of the account after the effective date means you accept the changes.

Submit a request through our support channel using your registered email. Data and closure requests are processed in line with applicable law in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.