Reference

Know Where You Stand Before You Play

Our legal terms set out what you agree to when you open an account, deposit via bKash, Nagad, or Rocket, and use the lobby. Access to Flight TK1971 depends on your local law and eligible region — read this page before you get started.

Account EligibilityJurisdiction RulesWallet TermsPolicy UpdatesContact Rights
Flight TK1971 Know Where You Stand Before You Play
LEGAL CONTACT

Reach Us About Policy Questions

If you have a question about how our terms apply to your account — a payment dispute, an eligibility query, or a request to close your account — our support team handles these directly. Provide your account ID and the relevant transaction reference so we can respond without delay.

Live Chat Open the chat widget from any page in the lobby. Describe your legal or account query and include your registered mobile number.
Email Support Send detailed policy or dispute queries to our support address. Include your account ID and any relevant bKash, Nagad, or Rocket transaction references.
Account Portal Log in and navigate to Account Settings to submit a formal policy request, update your details, or initiate an account closure.
DATA AND SECURITY

How We Handle Your Account Data

Your account data — name, mobile number, payment wallet details — is held securely and used only for account operation, identity verification, and payment processing. We do not sell your data to third parties. You can request a copy of the data we hold or ask us to delete your account by contacting support with a written request.

Data Retention We keep account records for as long as required by applicable financial and legal obligations. Closed accounts are retained for the minimum period required, then deleted.
Cookies We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings.
Account Security Every login is protected by OTP verification sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support.
Data Requests To access, correct, or delete your personal data, submit a written request via the Account Portal or email support. We respond within the timeframe required by applicable law.

Common Legal Questions Answered

These are the questions we hear most often about account eligibility, data rights, and how our terms work in practice.

Access depends on your local law and eligible region. You are responsible for confirming that online gaming is permitted where you are before opening an account.

A mismatch triggers a manual review. Your deposit will be held until identity can be confirmed. Contact support with your account ID and the bKash transaction reference to resolve it quickly.

Yes. Submit a written data access request through the Account Portal or via email support. Include your account ID and registered mobile number so we can locate your records.

Log in, go to Account Settings, and submit a closure request. Any remaining wallet balance will be reviewed before a final withdrawal is processed to your registered Nagad, bKash, or Rocket number.

We update the terms when our policies or legal obligations change. The version date at the bottom of this page reflects the current terms. Continued use of the account after an update means you accept the revised terms.

Reach out via live chat or email with your account ID and the specific decision you are disputing. Our team will review the case and respond with the outcome and any next steps available to you.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.